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 Support > Warranty |
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| IR Bullet Camera |
2.5 years |
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| Outdoor Dome Camera |
2.5 years |
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| Indoor Dome Camera |
2.5 years |
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| Standard Camera |
2.5 years |
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| Mini Bullet/Square Camera |
2.5 years |
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| Module Camera |
2.5 years |
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| PTZ Camera |
2 years |
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| DVR |
2 years |
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Excluded from the warranty are:
- defects that are caused due to improper use or incorrect operation of the product
- components that have become damaged as a result of operational or otherwise natural wear and tear
- defects that have been caused due to an exceptional physical and/or electrical stress
- damage caused by repair work that was not carried out by either VISIONITE INC itself or an authorised partner
- products with serial numbers that are missing or no longer detectable
- defects that are connected with supplied software from other sources
- defects that are the result of an extreme event, in particular an accident, lightning strike or power surges
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